Join a test call to check your audioīefore you start your meeting or conference, it's a good idea to check your video and audio settings. Not the ideal situation when trying to conduct an important meeting. These problems can even lead to Zoom disconnecting altogether. This results in audio cutting in and out, and lagging video. So if your WiFi connection or cellular connection has even a slight fluctuation, it can cause high latency, and some of those data packets may get lost or interrupted in their journey. Slow internet causes poor quality video streaming, and buffering disconnection. During a meeting, your device is transmitting a complex set of data packets to the receiving device, and vice versa. Zoom video conferencing consumes a good deal of bandwidth. Zoom's help center can walk you through the troubleshooting steps in more detail. Make sure Zoom also has permission to access your devices. Try increasing the volume on your device and on Zoom, and test using earphones or a different device. To start troubleshooting, check your audio settings and ensure you're not on mute and your speaker is turned on. The most common Zoom issues that affect audio input and output are: Faulty microphone or speaker setup Today we'll address some of common problems you may encounter with the audio side of Zoom.ĭownload a PDF version of our Zoom guide: An essential guide for Zoom Enterprise Deployments Ĭommon Zoom Meeting audio issues and how to fix them

Some of Zoom's key features are its ease of use without draining too many resources, and it's fast to set up.īut, as with any tool in your unified communications arsenal, the Zoom app is not immune to problems with audio and video. The Zoom app makes it possible for seamless communication between team members and with external partners. Zoom has become one of the most popular UC tools in the world.

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